FAQ
The FAQ provides answers to the most frequently asked questions about our application, registration and usage.
General
Registration
Functions and general use
- How can I download documents?
- Why is the option "Download" not available for me?
- How can I upload documents?
- How can I be informed about new documents?
- How can I ask questions?
- How can I delete documents and folders?
- How can I move documents and / or folders?
- How can I copy documents and / or folders?
- What file types are allowed for upload?
DELPHI: AI-supported document and data service
- What is DELPHI and how does it work?
- How can I implement DELPHI?
- How is the quality of the document management ensured?
- How can I contact the quality management?
- How can I find my documents?
- How can I highlight that different document belong to each other?
- Does DELPHI recognise duplicates?
- Which file types are supported by the AI service and can be classified?
- What is the maximum file size of a document that can be uploaded?
- Why does the classification process take so long?
- Is it possible to add document classes?
- Can we change to rules for the document naming?
- Can we get a report or a list of all uploaded documents and their classification details?